Rockman Industries Ltd.
employees of rockman

People & Culture

Disha

We at Rockman, have always believed in the strength of our people and the need to constantly update the knowledge and skill to remain competitive in today’s business scenario.

The focus will always be to optimize cost, leverage human potential to the maximum and bring in quality consciousness at every step. These will form basis for sustained growth and become World Class Organisation.

To accomplish all this it is important that we all realize our responsibilities and have a collaborative approach to enhance Self, Team and Organisational Performance.

DISHA, a focused transformation approach, for all employees of the company, is targeted towards leveraging human potential and is a pledge to work towards Growth of Self, Team & Organisation.

disha
Respect For Individual

We treat all people (inside and outside the company) with fairness, dignity, and respect Do's

Do's
  • Be open and honest with each other
  • Treat others the way you would like to be treated irrespective of hierarchy
  • Maintain a safe and secure work environment
  • Respect privacy and protect personal information
  • Promote and provide a harassment-free environment
  • Provide an easily accessible mechanism for settlement of individual grievances
  • Listen to others view point before expressing your own
Don'ts
  • Do not discriminate on the basis of caste, creed, religion, gender, disability, age or any other characteristic
  • Do not behave in a disrespectful, hostile, violent, intimidating, threatening, or harassing manner
  • Do not forget to show respect towards all your customers – internal as well as external
  • Do not make matters personal
Integrity

We are open, honest, and ethical in all of our dealings

Do's
  • Avoid conflicts of interest and take decisions in the best interest of organization
  • Honor all commitments
  • Comply with governing laws and statutory guidelines
  • Protect sensitive information and maintain confidentiality
  • Deal fairly with customers, suppliers, and competitors
  • Deal fairly with customers, suppliers, and competitors
Don'ts
  • Do not allow other people, including friends and family, to use company resources
  • Do not accept or offer gifts or favors to anyone unless doing so is legal and consistent with organization's policies
  • Do not knowingly ignore any of the quality checks / audits put in place
  • Do not misuse information for business or personal gain
Learning Organization

We nurture and support creativity and development of new ideas, methods and processes to ensure continuous improvements . We work collectively to enhance the capabilities of our employees.

Do's
  • Give each other the liberty to think and question existing systems, processes and practices
  • Encourage and support people to study and improve their own skills and promote expertise
  • Invest in continuous development of employees
  • Motivate employees to generate ideas for improvement
  • Experiment with new ideas – find ways to make things simpler, faster, more effective
  • Encourage Cross Functional conversations and interactions
  • Focus on Continuous Improvements
Don'ts
  • Don't be afraid to make mistakes, but learn from them
  • Do not let the level dictate the merit of the idea (Accept ideas from all levels)
  • Do not criticize any idea, instead nurture each opportunity for creating / identifying something worthwhile
  • Don't have a negative perception towards change. Be open to it and embrace it
  • Do not hesitate to try new ideas
Customer Focus

We ensure that customer requirements are identified and met to enhance customer satisfaction?

Committed towards putting customer (internal & external) first and consistently deliver high quality product s & services

Do's
  • Respect all customers
  • Respond to all customer enquiries promptly, positively and courteously
  • Ask appropriate questions to identify customers needs
  • Honour your commitments
  • Adopt a “First Time Right” attitude while serving all customers
  • Share ideas on ways to improve policies, procedures and service delivery to meet customers needs
  • Seek feedback from customers and act constructively upon both positive and negative feedback
  • Seek feedback from customers and act constructively upon both positive and negative feedback
Don'ts
  • Do not over-commit and under-deliver
  • Do not make things overly complicated for the customer – provide them clear, accurate and timely responses / information
  • Do not forget to show respect towards all your customers – internal as well as external

Employees are essential link of any successful organization and Rockman keeps "Employees First" culture at the forefront of all its key policy frameworks. Employees are given right opportunities and platform to excel in their work. They are encouraged to participate in programmes like quality circles, kaizen, 5S, CII, ACMA competitions etc. Best performers get just rewards for their performance.

As part of Employees welfare and awareness programmes, Rockman also takes slew of initiatives viz. organizing medical camps for employees, family visits, vaccination camps, safe drinking water camps, environment awareness camps, critical diseases awareness camps etc.

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